聽力原文：A: Long distance. May I help you?

B: Yes, I want to make a person to person call to Denver, please.

A: What is the name of the party, please?

B: Robert Ritchie.

A: How do you spell that?

B: It's R-I-T-C-H-I-E.

A: And What is the number?

B: It's 736-4859, but I don't have the area code.

A: Just a minute, please.

Conversation Three

A: Excuse me. Could you tell me how to get to the laundromat from here?

B: The laundromat? Sorry, I really don't know.

A: Well, thanks anyway.

&8226;Look at the note below.

&8226;You will hear a talk between a caller and an operator.

The caller want to make a (5) distance call to (6)

2. The name of the party: Robert (7)

3. The telephone number: (8)

聽力原文：A: Hi, Sally. Welcome back. How was the West Coast?

B: Terrific. I had a wonderful time. It was really nice to get away from the city for a while.

A: What did you think of L. A.?

B: it was all right. I liked it better than I thought I would. It's very clean and spacious, and it's got lots of trees. The problem is transportation. The bus service is terrible and of course, they don't have a subway, so it's a little difficult to get a- round. We had to rent a car.

A: And what did you see?

B: Oh, the usual things. We took a drive around Hollywood and looked at the stars' homes and then we went to Universal Studios and Disneyland.

A: How did you like Disneyland?

B: It was great! We really enjoyed it. We took all the rides, some of them twice and had lots of fun. I felt just like a kid again.

A: Was the weather good?

B: Oh, yeah. It was nice and warm in L. A. and cool but comfortable in San Francisco.

A: Cool in San Francisco? That's surprising.

B: Yeah, it surprised us a bit, too. We didn't take any sweaters or anything. But they say it's always like that in August. Anyway, I just loved it. It's probably the most beautiful town in the U. S. —all those hills, and the bay, and those charming old Victorian houses.

A: So, you liked it better than L. A. ?

B: Oh, yes. There's much more to see and do. And because it's smaller than L. A. , it's a lot easier to get around. There are lots of buses and street- cars, and of course, the cable cars.

A: What did you like best?

B: Oh, I don't know. It's hard to say. I liked Golden Gate Park and Fishermen's Wharf. But, I guess, most of all, I liked the cable car ride that was the most fun.

&8226;You will hear three conversations.

&8226;Write down one or two words or a number in the numbered spaces on the notes or forms.

&8226;After you have listened once, replay the recording.

Conversation One

&8226;Look at the note below.

&8226;You will hear a woman talking her visit to the West Coast.

Sally came back from the West Coast, the L. A is very clean and (1) but the traffic is terrible.

2. She took a drive around (2) and visit the stars' home.

3. It was nice and (3) in L. A. but (4) in San Francisco.

iness with a single bank.

called 'Building Teams'. Oh no, sorry, that' s the CD-ROM. It' s actually called' Customer Care' and it's $24.95. Then the CD-ROM. Well, I want two of those and I see that's $100 each but never mind. That's 'Team Building'. No, the other way round, 'Building Teams'. And finally the video about Competitive Strategies which is $279. Thank goodness I only want one of those! Oh, I'm John Hunt and my address is 601 Harmsworth Way, Boston, MA 02163, USA. I see I'll have to pay a handling charge but as I live in the country that's only $72. Great, thanks.

&8226;You will hear three recorded telephone messages.

&8226;Write one or two words or a number in the numbered spaces on the forms below.

&8226;After you have listened once, replay each recording.

Conversation One

&8226;Look at the form. below.

&8226;You will hear a man ordering some items.

The interview--about S minutes

In this part interlocutor asks questions to each of the candidates in turn. You in this part have to give information about yourself and express personal opinions.

tion form. and then we can register you. Most companies will want computer experience, so you'd better put down the equipment and software you're familiar with. If you have any languages to offer, that would be a great help, and then we'll match you with some of the companies registered with us and you should get a phone call by the end of the week.

(14)

ervice. We can advise you on how to use your premises to their maximum potential. You'll also be able to look at our range of furniture—desks, computer work stations and furniture for reception areas and you can choose from the many layouts available.

(15)

&8226;Read the text below about opinions on ethics and mission statements.

&8226;In most of the lines 34--45 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.

&8226;If a line is correct, write CORRECT on your Answer Sheet.

&8226;If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.

Ethics and Mission Statements

Correct As business emerged from the profit-oriented 1980s, values and social

on responsibilities were being emphasized on in corporate mission statements.

34 Because Greed was out, and ethics were in. Businesses and their employees

35 became actively engaged in less activities that contributed to their communities.

36 To spell out their goals, companies were increasingly developed codes of ethics.

37 Mission statements that were written because they required consensus and

38 commitment. Not everyone who, however, agreed with the trend toward the

39 strong social stances of some public corporations. Respected economist Milton

40 Friedman contended, "Many Few trends could so thoroughly undermine the very

41 foundation of our free society as the acceptance by corporate officials of a social

42 responsibility other than to make as much more money for their stockholders as

43 possible." The CEO of Levi Strauss & Co. expressed another one viewpoint about

44 mission statements, saying that "our compliance-based program sent to a

45 disturbing message to our people--WE DON'T RESPECT YOUR

INTELLIGENCE OR TRUST YOU!"

(34)