?Read the article below about relationship and productivity.

?For each question 31-40, write one word in CAPITAL LETTERS on your Answer Sheet.

Doing Favours at Work

Productivity rises when workers help each other more. Francis Flynn, of Columbia University's business school, studied 161 engineers working for a telecoms firm near San Francisco. They work in eight teams, but each individually sorts (31) detailed engineering problems sent in from around the country. Mr. Flynn asked each employee to report how (32) he swapped help with each member of the team and who had given relatively more in their exchanges. Thus, he looked separately at the frequency with (33) individual workers made such swaps and at how one-sidedly generous they were. He also asked employees to rate how highly they regarded one (34)

Mr. Flynn correlated the answers he got with information from the firm on employees' productivity. He found that generous employees who got little (35) exchange were well-regarded by colleagues. Employees who helped colleagues generously but did not receive help in return were less productive. Those who received as well as gave (36) relatively more productive, particularly those who helped each other most often. A pattern of frequent giving and receiving boosted (37) productivity and social standing.

Why (38) productivity rise when employees frequently swap help? Mr. Flynn has two explanations. First, as employees learn more about the resources they can offer each other, they develop a more-efficient pattern of requesting and giving help. Second, helpful employees learn to trust each other more, and become willing to do bigger favours because they feel more sure (39) the likelihood of reciprocation. And, of course, it is nicer to work with helpful people (40) with the other sort.

(31)

es and females between the age of 25 and 35 on their monthly expense by use.

?Using the information from the graph, write a short report describing and comparing the monthly expense by use of males and females.

?Write 120-140 words on the separate paper provided.

?Read the text below about a management training course．

?In most of the lines(41-52)there is one extra word．It is either grammatically incorrect or does not fin with the sense of the text．Some lines，however，are correct．

?If a line is correct，write CORRECT on your Answer Sheet．

?If there is an extra word in the Iine，write the extra word in CAPITAL LETTERS on your Answer Sheet

Managing-the human side of many enterprise-today calls for top-level talents in

42．self-management and the management of others and this type course offers the inside

43．track to gaining skills which needed to achieve outstanding effectiveness．It is designed

44．for executives at all levels，to strengthen core skills in the areas of management

45．a(chǎn)nd communication skills．By the end of the course，individuals will have been taken a

46．major step forward in their ability to achieve truly excellent levels of performance，

47．from themselves and others．To maintain a high level of stimulation throughout course，

48．a(chǎn) variety of learning methods will be employed．These include formal lectures．

49．team exercises and case studies All will be carefully managed to ensure you that

50．learning is developed through relating to each one individual’S own work experiences．

51 In order to ensure that each participant derives the maximum of benefit from

52 the course，numbers are l imited to 15．So don't delay-book your place now！

(41)

cts the consignee to large fines, which are then passed on to the exporter.

presentative of the importer's country.

Practise answering these questions.

Phase One:

&8226;Can you tell me about your present job and your plans for the future?

&8226;Can you tell me about your course of studies and why you chose this course?

Phase Two:

&8226;How important is English in your country?

&8226;What impact does technology have on business in your country?

new product to you. Find out:

&8226;The wholesale price of the product.

&8226;What kinds of customers the product would appeal to.

&8226;Where the product is manufactured.